Whether disconnecting cable TV service, enforcing code violations or responding to service outages, field personnel often face irate customers. If workers are in the field by themselves, their personal safety is at a heightened risk in these environments. GuardianMPS allows these workers to discretely set off a panic alarm if/when threats arise, allowing them to try to reason with irate customers knowing that an Emergency Response Center has already been alerted to the potential of a dangerous situation.
Field workers who operate in dangerous environments run the risk of injury on the job without the ability to call for help in many situations. GuardianMPS provides these workers with the ability to set passive alarms, where the service calls them requesting a PIN number at pre-determined intervals. If they cannot answer because of injury the system immediately ties into an Emergency Response Center that has all of their personal details, a live audio feed as well as GPS location information when notifying the proper local authorities.
Field service workers are mobile workers and need mobile security tools.